When you break down what social media is, it’s about connecting with people. We share our life story with our friends by posting updates, images and videos. As a business? It's time to start thinking social. We have to understand that the consumer has the power. It’s not about just putting ads out there and creating noise.
We have to start thinking about how we can improve someone’s life; how can your posts make a person’s life that much better? This is where we come in. We help you to discover your story and craft your journey, through engaging and powerful social media platforms.
Studies show the amount of Internet users participating in social media is growing rapidly - which makes mastering social media marketing (SMM) and management even more difficult. It’s an expanding aspect of marketing, and it only gets harder to manage as a business grows and social media trends shift.
We are here to help. We can create original campaigns and content that will branch out to new audiences while keeping your current followers. By building engagement and trust, you ensure your brand, product or event will be kept in front of the right people, without creating extra noise for your valuable audience to sort through. The content your brand releases will be sought after, instead of ignored.
Using a number of different social media sites can help further your brand by utilizing social media optimization (SMO). It’s important to understand where your audience is and how to stay in front of them to increase the awareness of whatever you are promoting. We do the research to figure out where you should be and what you should be doing on these sites.
New to social media? Don’t worry about setting everything up correctly. We can register your business on Facebook, Twitter, Google+, Linkedin, Pinterest, Youtube, and many more! We understand the importance of keeping consistent and setting up to meet brand guidelines and social media specifics.
Search engine optimization, also know as SEO, is the process of affecting the visibility of a website or a web page in a search engine's "natural" or un-paid “organic" search results.* It is an important part of any digital marketing strategy.
The majority of web traffic is driven by the major commercial search engines such as Google, Bing and Yahoo!. Algorithmic updates are constantly changing, but what stays true is that SEO rankings are based on creating and sharing great content. Social media is the perfect companion to help follow through with a focused strategy to raise your organic reach and drive traffic to your site.
When we think about customer service, the first thing that comes to mind is talking with someone face to face, or on the phone. The introduction of social media brought customer service to a whole new level. Businesses can now monitor and respond in real time to connect with their audience. This response time and communication will build positive customer relationships, and earn trust.
Through these interactions you can then start to learn from your audience as things happen, and discover what they like or dislike about your business. It’s a perfect opportunity to understand where and how they want your business to change and evolve.
